Parcels stolen from mailbox of Prince Albert resident
Theft from a shared mailbox has put a damper on Christmas for a Prince Albert homeowner.
“I had ordered some Christmas presents online,” said Jana Curran of Prince Albert. “I came out the day my parcels arrived and opened up the mailbox where the parcels were and then there was nothing there.”
Curran reported the theft from the mailboxes to Canada Post and the police.
She believes it took place Nov. 23. Canada Post advised her to contact the sender to seek compensation.
“I’ve heard back from one of the senders. And one of the vendors hasn’t contacted me back,” said Curran.
She says she’s out about $250 for the two items and it’s unlikely that she will have neither the items nor compensation by Christmas.
Canada Post told CTV News in an emailed statement that victims of theft should contact Canada Post's Customer Service, “So that we can look into it and potentially work with the sender. Additionally, customers should also contact the sender to begin their claim for a refund or have the parcel sent to them again.”
While Prince Albert Police Service (PAPS) wasn't able to provide details about the specific incident, a spokesperson said officers regularly conduct neighbourhood patrols to deter illegal or suspicious activity and they encourage people to report any suspicious activity.
Curran was told by a Canada Post employee that theft had occurred at the mailbox in the last month.
“So I know of three (mailbox break-ins) in the last month,” Curran said. “I think they should let people know so they can keep a closer eye on their mailbox.”
Canada Post said customers can also use the free FlexDelivery service which allows package delivery to a post office of the customer's choice instead of mailbox delivery.
“We also encourage customers to check their mailbox regularly and track their items online or on the Canada Post mobile app to follow the package's progress through our network,” said Canada Post in a statement.
Customers who believe they have not received a specific piece of mail should contact the sender, who may initiate a claim with Canada Post Customer Service.
Customers concerned about identity fraud should contact the Canadian Anti-Fraud Centre at 1-888-495-8501.
CTVNews.ca Top Stories
B.C. tenants evicted for landlord's use after refusing large rent increase to take over neighbouring suite
Ashley Dickey and her mother rented part of the same Coquitlam duplex in three different decades under three different landlords.
Mountain guide dies after falling into a crevasse in Banff National Park
A man who fell into a crevasse while leading a backcountry ski group deep in the Canadian Rockies has died.
Expert warns of food consumption habits amid rising prices
A new survey by Dalhousie University's Agri-Food Analytics Lab asked Canadians about their food consumption habits amid rising prices.
MPP Sarah Jama asked to leave Ontario legislature for wearing keffiyeh
MPP Sarah Jama was asked to leave the Legislative Assembly of Ontario by House Speaker Ted Arnott on Thursday for wearing a keffiyeh, a garment which has been banned at Queen’s Park.
Charlie Woods, son of Tiger, shoots 81 in U.S. Open qualifier
Charlie Woods failed to advance in a U.S. Open local qualifying event Thursday, shooting a 9-over 81 at Legacy Golf & Tennis Club.
Ex-tabloid publisher testifies he scooped up possibly damaging tales to shield his old friend Trump
As Donald Trump was running for president in 2016, his old friend at the National Enquirer was scooping up potentially damaging stories about the candidate and paying out tens of thousands of dollars to keep them from the public eye.
Here's why provinces aren't following Saskatchewan's lead on the carbon tax home heating fight
After Prime Minister Justin Trudeau said the federal government would still send Canada Carbon Rebate cheques to Saskatchewan residents, despite Saskatchewan Premier Scott Moe's decision to stop collecting the carbon tax on natural gas or home heating, questions were raised about whether other provinces would follow suit. CTV News reached out across the country and here's what we found out.
Montreal actress calls Weinstein ruling 'discouraging' but not surprising
A Montreal actress, who has previously detailed incidents she had with disgraced Hollywood producer Harvey Weinstein, says a New York Court of Appeals decision overturning his 2020 rape conviction is 'discouraging' but not surprising.
Caleb Williams, Jayden Daniels and Drake Maye make it four NFL drafts with quarterbacks going 1-3
Caleb Williams is heading to the Windy City, aiming to become the franchise quarterback Chicago has sought for decades.