eHealth Sask. sees more than 3,000 complaints of missing COVID-19 doses
Kevin Dunn received his second dose of the COVID-19 vaccine dose in June, but when he went online to print his vaccination record and download the QR code, he couldn’t.
“I noticed that my second vaccination shot was missing on mine. Right away I was getting worried there, I was like ‘what’s going on here.’”
MySaskHealthRecord accounts are linked to the SK Vax Wallet, which allows Saskatchewan residents to access many non essential events and facilities.
Dunn called the eHealth line and got a response after four to five hours.
“That required sending an email back with the vaccination card, printed on a sheet with other information.”
After two weeks, he still hadn't received a response. He would then approach a vaccine pop-up clinic.
“I was told this was a common mistake because like everything happening today, it’s all new, it’s taking a little bit of time,” said Dunn.
“Right then at the vaccine pop-up clinic they were able to fix it and by the time I got home I checked my status and everything was fixed.”
An eHealth Saskatchewan spokesperson told CTV News there have been 3,280 requests related to missing doses in people’s vaccine records with 1,874 of them being resolved.
“It may take some time for a citizen’s record to be updated if a data quality issue has occurred, as it may require consultation with the immunizer.”
More than 518,000 people have a MySaskHealthRecord account, with roughly 212,000 signing up for the proof of vaccine certificate which became available Aug. 5.
CTVNews.ca Top Stories
World's record-breaking hot temperature streak stretches through April
The world just experienced its hottest April on record, extending an 11-month streak in which every month set a temperature record, the European Union's climate change monitoring service said on Wednesday.
BREAKING Ontario Provincial Police arrest 64 suspects in child sexual exploitation investigation
Ontario Provincial Police say 64 suspects are facing a combined 348 charges in connection with a series of child sexual exploitation investigations that spanned the province.
Most of Canada to receive emergency alert test today
The federal government will test its capacity to issue emergency alerts today, with the exception of Ontario, where the test will take place on May 15.
OPINION What King Charles' schedule being too 'full' to accommodate son suggests
Prince Harry, the Duke of Sussex, has made headlines with his recent arrival in the U.K., this time to celebrate all things Invictus. But upon the prince landing in the U.K., we have already had confirmation that King Charles III won't have time to see his youngest son during his brief visit.
Seafood, eat food: Calgary Stampede releases Midway menu
The Calgary Stampede has released its menu of sweet, salty and spicy treats available on the Midway for the Greatest Outdoor Show on Earth.
AstraZeneca says it will withdraw COVID-19 vaccine globally as demand dips
AstraZeneca said on Tuesday it had initiated the worldwide withdrawal of its COVID-19 vaccine due to a 'surplus of available updated vaccines' since the pandemic.
Boy Scouts of America is rebranding. Here's why they've changed their name
After more than a century, Boy Scouts of America is rebranding as Scouting America, another major shakeup for an organization that once proudly resisted change.
Ontario man devastated to learn $150,000 line of credit isn't insured after wife dies
An Ontario man found out that a line of credit he thought was insured actually isn't after his wife of 50 years died.
Trial begins for Winnipeg serial killer who claims he was mentally ill
The trial of a man who admits he killed four women in Winnipeg is set to begin Wednesday, and a law professor says lawyers for Jeremy Skibicki have multiple hurdles to clear for a defence of mental illness.