Sask. woman regains access to hacked Facebook account
Sask. woman regains access to hacked Facebook account
An online business owner in Outlook has regained access to her company’s hacked Facebook page after five months of struggling to get Facebook owner Meta to help resolve the issue.
What changed? On Monday, CTV News sent an email to the company’s media line on her behalf. Two days later, after some back and forth, brokering her information, she was in.
“I’m honestly in shock that it all happened so fast after contacting you,” said Rochelle Annala, who runs Bibs and Boots Fabric.
“My only wish is that I would have gone to you five months earlier.”
The spokesperson for Meta — Facebook’s parent company — would not comment on why Annala’s three emails a week over months yielded no results, but they did offer a general statement.
“We’re happy to share more information on how to regain access to your account and tips on keeping your Facebook accounts safe,” said Meta spokesperson David Troya-Alvarez.
“If someone suspects their accounts have been hacked, the best course of action to take is to visit facebook.com/hacked,” he said.
“We also encourage everyone to turn on two-factor authentication as an added layer of protection.”
Annala is happy to have her page back, but she says she probably won’t be purchasing ads through Facebook ever again.
Canada's special rapporteur on foreign interference David Johnston calls the allegations swirling around his objectivity 'quite simply false,' and said Tuesday he plans to push ahead with his work, launching public hearings next month
Conservative Leader Pierre Poilievre says Prime Minister Justin Trudeau should see to it that mass murderers serve their entire sentences in maximum-security prison.
The number of interactions between killer whales and humans has increased alarmingly in recent years. CTVNews.ca asked an expert to explain the reasons behind the increase in interactions, explore the types of encounters, and examine the implications for both humans and killer whales.
The PGA Tour ended its expensive fight with Saudi Arabia's golf venture and now is joining forces with it, making a stunning announcement Tuesday of a merger that creates a commercial operation with the Public Investment Fund and the European tour.
While the Liberals insist a Pacific Rim trade bloc should welcome anyone who meets its standards, an internal document suggests Prime Minister Justin Trudeau wants China kept out.
The federal government has given an updated deal to a public-service union that signed its collective agreement in the fall in order to match deals reached with the Public Service Alliance of Canada during a strike this spring.
Prince Harry entered a courtroom witness box Tuesday, swearing to tell the truth in testimony against a tabloid publisher he accuses of phone hacking and other unlawful snooping.
Canada's emergency preparedness minister says images of wildfires burning across the country are some of the most severe ever witnessed in Canada and the current forecast for the next few months indicates the potential for continued higher-than-normal fire activity.
Many Canadian parents are stretching themselves thin — even going as far as to postpone their retirement in some cases — in order to help pay for their children’s education, according to a new survey.
It’s been 79 years since the war effort known as ‘D-Day,’ which eventually led to the liberation of western Europe during World War II. The day was marked with a service in Normandy with the Royal Regina Rifles on hand.
A Ukrainian woman who now lives in Winnipeg is hoping one day she will be able to bring her husband's remains to her new home, a place he hoped one day he too would be able to call home.
Calgary-based Cenovus Energy says it has safely restarted a portion of its production that was shut down because of the threat of wildfires in northern and central Alberta.
Innisfail RCMP say an officer was attacked by the driver and passenger of a truck they'd stopped on suspicion of impaired driving on Saturday, but the accused's lawyer has a different story of the encounter.
Police in Australia are investigating the suspicious death of a woman who used to live in Surrey, BC, after her body was found in her apartment on the outskirts of Sydney.
Mounties in the town of McLennan, Alta. are hoping members of the public can help them identify two men who tried to steal a bank machine from the local ATB Financial.
The smell of smoke is in the air throughout the city of Toronto and could get worse before the week is over as wildfires continue to burn in Quebec and northern Ontario.
The actions of the teen who repeatedly slashed a North York massage parlour receptionist, killing her and injuring her manager, were an act of terrorism, an Ontario Supreme Court Justice found Monday in a 'historical' decision in Canada.
Ontario Premier Doug Ford is calling on the correctional services commissioner to “step aside, step down, or [..] be fired” after moving serial killer Paul Bernardo to a medium-security prison.
A special air quality statement remains in effect for the National Capital Region because of wildfire smoke blowing across the region. Environment Canada's air quality health index is at its highest level of risk.
The wildfire burning at Centennial Lake, about 150 km west of Ottawa is still not under control, but the local mayor says it has been significantly reduced.
The federal government has given an updated deal to a public-service union that signed its collective agreement in the fall in order to match deals reached with the Public Service Alliance of Canada during a strike this spring.
The provincial wildfire service is warning British Columbians to have a go-bag and make an evacuation plan with this year's wildfire season off to an alarming start.
Many Canadian parents are stretching themselves thin — even going as far as to postpone their retirement in some cases — in order to help pay for their children’s education, according to a new survey.
One Quebec city that had been threatened by approaching wildfires has lifted an evacuation order, but other parts of the province continue to deal with out-of-control blazes that are taxing firefighting resources.
Insurance industry group Equite Association says vehicle theft in multiple provinces surged last year. Vehicle theft was up by 50 per cent in Quebec year over year, by 48.3 per cent in Ontario, by 34.5 per cent in Atlantic Canada and by 18.3 per cent in Alberta.
A 53-year-old man was shot and killed in the Montreal suburb of Dorval on Monday afternoon. A source told CTV News that the victim is Francesco Del Balso, who has links to Montreal's Mafia.
The province is revealing its housing cards, as 37 more municipalities have been identified as the next group that will be required to create housing targets in their communities to help combat the ongoing housing shortfall.
A wildfire that has been burning out of control on Vancouver Island since Sunday morning is now estimated to cover approximately 20 hectares of dense forest near Port Alberni.
Hammonds Plains Road reopened to traffic early Tuesday morning more than week after wildfires began in the Halifax area. Officials say the fires in the area are contained, though crews continue to deal with hot spots and flare ups.
Canada's emergency preparedness minister says images of wildfires burning across the country are some of the most severe ever witnessed in Canada and the current forecast for the next few months indicates the potential for continued higher-than-normal fire activity.
While firefighters get more forest fires under control in northern Ontario, travel restrictions declared under an emergency order are being expanded in several communities.
A 13-year-old male from Elliot Lake in northern Ontario has been charged with sexual assault again, bringing the total to 10, after another survivor came forward.
A grieving widow whose husband was run over and killed by a speeding OPP officer can't believe the force told her it won't hold a public hearing into the case because it decided the misconduct was 'not serious.'
Marking the two year anniversary of the alleged terror attack that took the lives of four members of the same family, the board has announced an Anti-Islamophobia Strategy.
On this day in 2021, four out of five members of a London, Ont. family were killed while they were out for a walk and struck by a vehicle, in an apparently deliberate attack.
An investigation is underway after a crash between a car and a transport truck on Tuesday morning. It happened around 9 a.m. on Highbury Avenue near Ron McNeil Line, north of St. Thomas.
