eHealth Sask. sees more than 3,000 complaints of missing COVID-19 doses
Kevin Dunn received his second dose of the COVID-19 vaccine dose in June, but when he went online to print his vaccination record and download the QR code, he couldn’t.
“I noticed that my second vaccination shot was missing on mine. Right away I was getting worried there, I was like ‘what’s going on here.’”
MySaskHealthRecord accounts are linked to the SK Vax Wallet, which allows Saskatchewan residents to access many non essential events and facilities.
Dunn called the eHealth line and got a response after four to five hours.
“That required sending an email back with the vaccination card, printed on a sheet with other information.”
After two weeks, he still hadn't received a response. He would then approach a vaccine pop-up clinic.
“I was told this was a common mistake because like everything happening today, it’s all new, it’s taking a little bit of time,” said Dunn.
“Right then at the vaccine pop-up clinic they were able to fix it and by the time I got home I checked my status and everything was fixed.”
An eHealth Saskatchewan spokesperson told CTV News there have been 3,280 requests related to missing doses in people’s vaccine records with 1,874 of them being resolved.
“It may take some time for a citizen’s record to be updated if a data quality issue has occurred, as it may require consultation with the immunizer.”
More than 518,000 people have a MySaskHealthRecord account, with roughly 212,000 signing up for the proof of vaccine certificate which became available Aug. 5.
CTVNews.ca Top Stories
B.C. tenants evicted for landlord's use after refusing large rent increase to take over neighbouring suite
Ashley Dickey and her mother rented part of the same Coquitlam duplex in three different decades under three different landlords.
Mountain guide dies after falling into a crevasse in Banff National Park
A man who fell into a crevasse while leading a backcountry ski group deep in the Canadian Rockies has died.
Expert warns of food consumption habits amid rising prices
A new survey by Dalhousie University's Agri-Food Analytics Lab asked Canadians about their food consumption habits amid rising prices.
MPP Sarah Jama asked to leave Ontario legislature for wearing keffiyeh
MPP Sarah Jama was asked to leave the Legislative Assembly of Ontario by House Speaker Ted Arnott on Thursday for wearing a keffiyeh, a garment which has been banned at Queen’s Park.
Charlie Woods, son of Tiger, shoots 81 in U.S. Open qualifier
Charlie Woods failed to advance in a U.S. Open local qualifying event Thursday, shooting a 9-over 81 at Legacy Golf & Tennis Club.
Ex-tabloid publisher testifies he scooped up possibly damaging tales to shield his old friend Trump
As Donald Trump was running for president in 2016, his old friend at the National Enquirer was scooping up potentially damaging stories about the candidate and paying out tens of thousands of dollars to keep them from the public eye.
Here's why provinces aren't following Saskatchewan's lead on the carbon tax home heating fight
After Prime Minister Justin Trudeau said the federal government would still send Canada Carbon Rebate cheques to Saskatchewan residents, despite Saskatchewan Premier Scott Moe's decision to stop collecting the carbon tax on natural gas or home heating, questions were raised about whether other provinces would follow suit. CTV News reached out across the country and here's what we found out.
Montreal actress calls Weinstein ruling 'discouraging' but not surprising
A Montreal actress, who has previously detailed incidents she had with disgraced Hollywood producer Harvey Weinstein, says a New York Court of Appeals decision overturning his 2020 rape conviction is 'discouraging' but not surprising.
Caleb Williams, Jayden Daniels and Drake Maye make it four NFL drafts with quarterbacks going 1-3
Caleb Williams is heading to the Windy City, aiming to become the franchise quarterback Chicago has sought for decades.