The wait time to see a doctor in several Saskatchewan walk-in clinics can now be tracked online.
“It was a result of personal frustration that my partner and I had experienced from going to walk-in clinics and spending long amounts of times in the waiting room with other sick people, or worse, being turned away,” Blake Adam, co-founder of Medimap, told CTV in a Skype interview from British Columbia.
The walk-in clinic staff updates the estimated time it would take for patients to see a doctor via Medimap.ca.
Medimap shows the wait-time for 14 Saskatoon walk-in clinics, four Regina clinics, one in Prince Albert and one in Warman.
The Vancouver-based company started two years ago and launched in Saskatchewan this week.
“From experience, we’ve seen less people calling in about wait-times and just an overall increase in customer satisfaction. People aren’t showing up at the doorstep waiting to see a doctor and actually finding they’re at capacity for the day,” Adam explained.
Walk-in clinics are privately owned, so the decision to show wait-times on Medimap is up to the owner, not the health region.
There are more than 300 clinics across Canada using the service.
