Sask. woman regains access to hacked Facebook account
An online business owner in Outlook has regained access to her company’s hacked Facebook page after five months of struggling to get Facebook owner Meta to help resolve the issue.
What changed? On Monday, CTV News sent an email to the company’s media line on her behalf. Two days later, after some back and forth, brokering her information, she was in.
“I’m honestly in shock that it all happened so fast after contacting you,” said Rochelle Annala, who runs Bibs and Boots Fabric.
“My only wish is that I would have gone to you five months earlier.”
The spokesperson for Meta — Facebook’s parent company — would not comment on why Annala’s three emails a week over months yielded no results, but they did offer a general statement.
“We’re happy to share more information on how to regain access to your account and tips on keeping your Facebook accounts safe,” said Meta spokesperson David Troya-Alvarez.
“If someone suspects their accounts have been hacked, the best course of action to take is to visit facebook.com/hacked,” he said.
“We also encourage everyone to turn on two-factor authentication as an added layer of protection.”
Annala is happy to have her page back, but she says she probably won’t be purchasing ads through Facebook ever again.
“It’s just too risky,” she said.
CTVNews.ca Top Stories
Quebec nurse had to clean up after husband's death in Montreal hospital
On a night she should have been mourning, a nurse from Quebec's Laurentians region says she was forced to clean up her husband after he died at a hospital in Montreal.
Northern Ont. lawyer who abandoned clients in child protection cases disbarred
A North Bay, Ont., lawyer who abandoned 15 clients – many of them child protection cases – has lost his licence to practise law.
Bank of Canada officials split on when to start cutting interest rates
Members of the Bank of Canada's governing council were split on how long the central bank should wait before it starts cutting interest rates when they met earlier this month.
Maple Leafs fall to Bruins in Game 3, trail series 2-1
Brad Marchand scored twice, including the winner in the third period, and added an assist as the Boston Bruins downed the Toronto Maple Leafs 4-2 to take a 2-1 lead in their first-round playoff series Wednesday
Cuban government apologizes to Montreal-area family after delivering wrong body
Cuba's foreign affairs minister has apologized to a Montreal-area family after they were sent the wrong body following the death of a loved one.
'It was instant karma': Viral video captures failed theft attempt in Nanaimo, B.C.
Mounties in Nanaimo, B.C., say two late-night revellers are lucky their allegedly drunken antics weren't reported to police after security cameras captured the men trying to steal a heavy sign from a downtown business.
What is changing about Canada's capital gains tax and how does it impact me?
The federal government's proposed change to capital gains taxation is expected to increase taxes on investments and mainly affect wealthy Canadians and businesses. Here's what you need to know about the move.
New Indigenous loan guarantee program a 'really big deal,' Freeland says at Toronto conference
Canada's Deputy Prime Minister Chrystia Freeland was among the 1,700 delegates attending the two-day First Nations Major Projects Coalition (FNMPC) conference that concluded Tuesday in Toronto.
'Life was not fair to him': Daughter of N.B. man exonerated of murder remembers him as a kind soul
The daughter of a New Brunswick man recently exonerated from murder, is remembering her father as somebody who, despite a wrongful conviction, never became bitter or angry.